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Friday, August 27, 2010

Harvard Business Review - September 2010


English | 132 pages | OCR PDF | 52.50 Mb

Harvard Business Review is a general management magazine published since 1922 by Harvard Business School Publishing, owned by the Harvard Business School. A monthly research-based magazine written for business practitioners, it claims a high ranking business readership among academics, executives, and management consultants.


Business Process Management BPM 100 Success Secrets

Business Process Management BPM 100 Success Secrets

Business Process Management BPM 100 Success Secrets, 100 Most Asked Questions on BPM Implementation, Process, Software, Tools and Solutions
Publisher: Emereo Pty Ltd 2008-02-17 | 152 Pages | ISBN: 0980485266 | PDF | 12 MB

There has never been a Business Process Management manual like this. 100 Success Secrets is not about the ins and outs of Business Process Management. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about Business Process Management's best practice and standards details. Instead, it introduces everything you want to know to be successful with Business Process Management.

Twitter - Free Social Networking For Business

Twitter - Free Social Networking For Business (100 Success Secrets To Increase Your Profits and Sale)

Twitter: Free Social Networking For Business - 100 Success Secrets To Increase Your Profits and Sales Using Twitter Business Strategies
Emereo Pty Ltd | ISBN-10: 1921523999 | November 3, 2008 | 156 pages | PDF | 11 Mb

"It's one of the fastest-growing phenomena on the Internet." - New York Times
Twitter Tools To Enhance Your Business - Discover Free Twitter Tools That Will Help Boost Your Website's Traffic & Sales Dramatically.
Many companies are using Twitter in innovative ways. Dell has sold over $500K in products via twitter. Zappos is forging stronger relationships with its customers on Twitter. It has over 100 of its employees actively using twitter including its president. Comcast, HR Block, Southwest Air and other progressive companies are using Twitter to improve customer service.

Mzinga has had`press conferences online via twitter. The list of smart companies on Twitter goes on and on.
Twitter is a free social networking and micro-blogging service that allows its users to send and read other users' updates.
How can you use Twitter for business? In this book, you'll discover free Twitter tools you can use to help you to not only boost your websites' traffic but also your income. It covers what these tools are, but also how you can make use of these tools to gain an edge over your competitors.
Twitter is one of the prominent social networking sites that allows you to connect with people around the world with similar interests and/or To Enhance Your Business - dramatically faster then other social networking sites like Facebook, MySpace, Friendster, etc.
Similar to other social networking sites, you can sign up as a member of Twitter for free (and you can do so in less than 30 seconds as there are only 3 fields you need to enter in the sign-up page - your username, password and email address) and you can start using Twitter instantly.
This book covers ways to use Twitter to Share Ideas, Show Repect, Engage Customers, Build your brand and Provide Customer Service.

Learn How To:
* Get more people to follow you on Twitter - increasing your followers creates momentum
* Have fun and let your personality shine because you are really conneting with people - not trying to slam "traffic" into "conversions"
* Accelerate your presence on ALL your social networking sites and reap the benefits of more visitors.
* Create a real business online by using these 100 Success Secrets.
* Meet, connect with, and share ideas with other smart Tweeters. Follow and be followed and watch how these superstars take their business to the next level.
* Use Twitter to start making money ON PURPOSE instead of by accident. This book will not only help you sharpen your business path - it will demand that you use the power of your laser focus to get results.

Business Math.


Now, it is easier than ever before to understand complex mathematical concepts and formulas and how they relate to real-world business situations. All you have to do it apply the handy information you will find in Business Math For Dummies. Featuring practical practice problems to help you expand your skills, this book covers topics like using percents to calculate increases and decreases, applying basic algebra to solve proportions, and working with basic statistics to analyze raw data. Find solutions for finance and payroll applications, including reading financial statements, calculating wages and commissions, and strategic salary planning.

Navigate fractions, decimals, and percents in business and real estate transactions, and take fancy math skills to work. You’ll be able to read graphs and tables and apply statistics and data analysis. You’ll discover ways you can use math in finance and payroll investments, banking and payroll, goods and services, and business facilities and operations. You’ll learn how to calculate discounts and markup, use loans and credit, and understand the ins and outs of math for business facilities and operations. You’ll be the company math whiz in no time at all! Find out how to:

* Read graphs and tables
* Invest in the future
* Use loans and credit
* Navigate bank accounts, insurance, budgets, and payroll
* Calculate discounts and markup
* Measure properties and handle mortgages and loans
* Manage rental and commercial properties

Complete with lists of ten math shortcuts to do in meetings and drive your coworkers nuts and ten tips for reading annual reports, Business MathFor Dummies is your one-stop guide to solving math problems in business situations.


The Big Book Of Small Business

The Big Book of Small Business

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The Big Book of Small Business

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The Big Book of Small Business: You Don't Have to Run Your Business by the Seat of Your Pants
Publisher: Collins Business | ISBN: 0061206695 | edition 2007 | PDF | 448 pages | 12 mb

Your shoes are charred from stomping out brush fires. You have nightmares about UFOs--Unreachable Financial Objectives. All-star interviewees turn into duds. Meetings cause more problems than they solve. The office is a ghost town at 5:01 p.m. Does this sound familiar?
Tom Gegax knows what that is like. Years after running his Tires Plus franchise by the seat of his pants, blissfully unaware of how little he knew about getting the most out of people and managing a world-class organization, Tom was faced with a cancer diagnosis and a business at the brink of disaster.

Resolved to change things around, he improved his mental clarity, health, and relationships and noticed that the more he profited on a personal level, the more his company profited. Tires Plus grew into a $200 million business with 150 upscale locations. He had learned the first lesson in Enlightened Leadership 101: Focus on the well-being of your employees and customers--as well as your own--and success will follow naturally.

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Business The Richard Branson Way

Business The Richard Branson Way

Des Dearlove | Capstone | ISBN: 1841127647 | 3 edition (April 27, 2007) | 188 pages | PDF | 1 Mb

Description :

In many ways, Richard Branson and his company the Virgin Group are unique. In an era dominated by strategists, Branson is an opportunist with an uncanny knack of sniffing out great deals where others hesitate or fear to tread. Never before has a single brand been so successfully deployed across such a diverse range of goods and services. Branson is the ultimate brand builder.
So how does he do it? Now bought completely up to date for this new edition, Business the Richard Branson Way, not only reveals the secrets of Branson’s remarkable success but also draws out the universal lessons and identifies strategies that can be applied to any business or career. From picking on someone bigger than you to moving faster than a speeding bullet, and from making work fun to keeping the common touch, you have in your hands the secrets of phenomenal success.

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Thursday, August 26, 2010

Photograph Restoration Service

Photograph Restoration Service
Startup Costs: $10,000 - $50,000
Home Based: Can be operated from home.
Part Time: Can be operated part-time.

People will appreciate having their cherished photographs look picture-perfect again.

Business Overview

Purchasing a good quality scanner, computer and photo restoration software will enable you to start a business providing photo restoration services for clients right from a home based location. Regardless of whether the photos are black and white or color, you'll be able to restore old and damaged photos and produce new copies in print format or on a CD. It should be noted that you'll need to spend time practicing the art of electronic photo restoration, as the software isn't designed for beginners. Refer to your local community college to check on the availability of digital imaging training courses.

Free Internet Terminals

Free Internet Terminals
Startup Costs: $10,000 - $50,000
Home Based: Can be operated from home.
Part Time: Can be operated part-time.

Start a key electronic resource for others.

Business Overview

Free Internet terminals are simply kiosks that contain computer equipment capable of connecting to the Internet. The terminals are strategically located in high-traffic community gathering places such as malls and sports complexes, and are free to use for visitors of the location. Due to the fact that the Internet terminals are free to use, the business that owns and operates the terminals sell advertising space on the kiosks to local companies to generate sales and profits for the business. In most cases advertising revenue split will not have to be part of an agreement to secure high-traffic locations throughout the community for the terminals. Participating businesses will benefit from increased foot traffic as a result of the free Internet terminals being installed on the site.

Mobile Computer Training

Startup Costs: $2,000 - $10,000
Home Based: Can be operated from home.
Part Time: Can be operated part-time.

Prevent employees from having to leave their office by taking computer training to them.

Business Overview

Most computer training schools require students to come to their location for training classes. But for companies that have upgraded or purchased new computers and software, this is often not practical, especially if there are five to ten or more employees who are in need of training or retraining. Likewise, not everyone who purchases a new computer, software, or other hardware devices has time to attend classes to learn how to use the equipment. Herein lies the opportunity. Capitalizing on your computer, software, and marketing experience, you can start a mobile computer training service and train students on-on-one, or in a group format at their homes, businesses, or office. The proliferation of technological advances, and the constant new stream of software applications and hardware devices means that there will always be lots of people in need of training or skills upgrading, so they can get the most benefit from their computer equipment and programs. Advertise your service with fliers, in newspaper classifieds, the Yellow Pages, and by networking at business and social functions.

Used CD Shop

Share a love of cheap and legally-purchased music with your customers.

Business Overview

If you love music, consider starting a used CD shop. The business can be established in a storefront location or alternately in a sales kiosk located within a busy mall or public market. To initially establish an inventory of CDs for the business, place classified advertisements in the local community newspaper offering to purchase whole or partial CD collections. Currently, secondhand music CDs are retailing for $5 to $12 each, and as rule of thumb, owners of secondhand CD shops mark up all products by 100 percent for retailing purposes.

Dollar Store

Get a great deal with a dollar store that brings in big bucks.

Business Overview

Dollar or discount stores are popping up everywhere across North America, and that can only mean one of two things: Competition is too heavy and there will soon be a thinning process, or dollar storeowners are making money and expanding into new geographic areas of the country to capitalize on consumer demand. Given the popularity of dollar stores, and the fact that these stores require careful planning and a large startup investment, it's most likely that the second option will ring true. Competition is stiff, but there seems to be unlimited consumer demand for bargains and discount retail stores. The main objective in the discount retailing industry is two-fold. The first is to source and establish alliances with manufacturers of low-cost products, and the second is that the products have to be of reasonable quality and have a useful purpose. The best products to sell via discount stores fit the following profile: * Inexpensive, retailing for less than $5 * Kitchen products, toys, and household products * Less-expensive versions of popular name-brand product

The Market

Your customers are anyone looking for a bargain

Network Marketing

Find a product you love and start selling to your friends and their network.

Business Overview

Network marketing is one of the hottest retail industries out there. It functions on the idea that you sell products to people who in turn sell to other people who sell to other people . . . and so on. Network marketing programs feature a minimal upfront investment--usually a few hundred dollars or less for the purchase of a product sample kit--which gives you the opportunity to sell the product line directly to family, friends and other contacts. Most network programs also ask that you recruit other sales reps--those same family members, friends and acquaintances. These sales rep recruits constitute your 'downline,' and their sales generate income for you. Then whoever they recruit becomes part of their downline as well as yours, generating income for them as well as for you. So the more people you bring on board, the better your income potential. If you're a sales-savvy type who can convince others of the beauty of this plan and keep them selling sales memberships (as well as products), you can earn a substantial amount of money. And you've got lots of network marketing plans to choose from. The most popular sell health supplements and beauty aids, but you can go with everything from long-distance phone services to fine art prints. The advantages to this business are that start-up costs are minimal, hours are flexible, you can start part-time, and you can work from home. About the only thing you need in this business is a sense of salesmanship. If you've got a background in sales, you're ahead of the game, but if not, you can still succeed. Just make sure you believe in the products and the company you're working with. Honest enthusiasm goes a long way toward convincing others to buy.

The Market

Your customers will be anybody and everybody you know or meet. Most network marketers start off soliciting friends and family. If there are others working for the same company in your area, they may have organized weekly meetings at which salespeople and prospects gather to cheer each other on and sign up new members. If so, make it a point to attend with your own prospects. It's harder for people to decline your invitation to join in a room full of other enthusiastic newbies. In this business, it's important to keep your distributors selling. Don't sell them a membership and ignore them, or they're liable to drop down their link in the chain. Talk to them often about how they're doing. Go with them on sales calls to offer moral support and enthusiasm and help sign up prospects. Many network marketers sell via the party plan. It's easy and it's fun. Have a host or hostess invite friends to sample your products. You sell products, sign people up, and the party-giver gets a free gift or a discount on her purchases.

Needed Equipment

You don't need any special tools or equipment, except for a phone to keep in touch with your distributors, parent company and prospects, and a car to go out and sign people up and attend the weekly pep-talk meetings that are a feature of this business.

Wednesday, August 25, 2010

Is That a Business Credit Card in Your Wallet?

If it is, forget the Credit Card Act--you're as vulnerable as ever to sky-high rates, erratic billing and unexpected fees.

How important are credit cards to small-business owners?

According to the SBA's annual report to the president, they represent about 70 percent of small-business lending by the nation's largest banks.

More than 85 percent of small businesses use at least one credit card forbusiness, according to a 2009 National Federation of Independent Business report.

And a National Small Business Association poll showed credit cards as the top source of small-business capital.

So, passage of the Credit Card Act last year--a bill designed to stop the unfair and deceptive practices by many of the largest card issuers--should spell relief for small businesses, right?

Wrong. If that's a business credit card in your wallet, you're still fair game to credit card companies on the hunt for income opportunities. The new regulations stipulated that card companies report recommendations on protecting small businesses to Congress by April, but according to the small-business group, that deadline came and went without any action.

In the meantime, the pillaging continues. A whopping 75 percent of small-business respondents have been socked with higher interest rates, lower credit limits, or higher fees in the last six months, the association reports. More than a quarter of them are paying more than 20 percent interest--more than six times the prime rate. Nearly 60 percent reported receiving bills after they're due. And almost half say their due date randomly changes. Polls by theindependent business federation showed that almost 15 percent of those who'd been hit with a change in card terms suffered the worst change of all: outright cancellation.

This is exactly what happened in the consumer market. "Between its passage and when the law went into effect in February of this year, banks seized the window of opportunity to engage in a shameful frenzy of gouging," says Lauren Bowne, staff attorney for . "Even customers with perfect bill-paying records were targeted. Being a day late or a dollar short on a single payment could trigger $35 to $40 in late fees and a 20-point rate hike--overnight a cardholder could go from paying 10 percent interest to over 30 percent."

So where does all this leave the small-business owner? In a word, vulnerable. Sure, you could use personal credit cards, but your accountant would advise against it: It could lower your personal credit score and complicate an audit. Your lawyer would be against it, too: Commingling personal and business funds can threaten corporate protection. Even if Congress does step in on behalf of small business, history suggests that credit issuers won't lay down their guns until the eleventh hour. Schwark Satyavolu, CEO of , offers one glimmer of hope, noting that some business card issuers, such as Capital One, are voluntarily doing the right thing and adopting some Card Act provisions.

If you're wondering how your business plastic stacks up, dig out your old fart glasses and read the fine print in your card agreement. Based on the Fed's reading of the biggest abuses, here's what you want to see:

Reasonable notice of rate or fee increases. Consumer issuers are required to provide 45-day notice of important changes in terms and give the cardholder the option to cancel the card.

Increased rates apply to new charges only. Before the reform, unannounced rate increases--often as high as 25 percent in a month--applied to carried balances, not just new charges.

Restrictions on over-the-limit fees. Consumer issuers must notify borrowers if a transaction will exceed their limit.

Limits on when rates can go up on new cards. Rates and fees, except those in teaser deals, cannot change for 12 months from the date of issuance unless a consumer is more than 60 days in arrears.

Rules about billing dates. Consumers must receive their bills on the same day of each month and 21 days before due.

Stipulations about how payments are applied. Before reform, many issuers chose to apply payments first to the portion of the bill with the lowest interest rate. Now they have to do just the opposite.

Rules about what balances are subject to interest charges. The new lawprohibits a "two-cycle average daily balance method" of calculating finance charges--expensive if you carry a card balance only occasionally.